Sunday, 5 February 2023

Recover a sandbox after accidental refresh/deletion

 Salesforce actually can revert this change for up to 72 hours after the refresh/deletion. 

I have run into this exact issue, and SF support was able to revert the sandbox back. 

You just need to make sure you contact them within 72 hours. 

Although our Customer Success Rep told us that they can usually get it for up to a week, 

they only commit to 72 hours, so I wouldn't push my luck.


Salesforce confirmed they can recover a refreshed Sandbox within the first 24-48 hours of Activation. 

After this timeframe, their automated systems will permanently delete the Sandbox.

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